At GELXCES CREATIVE INDIA, we love rewarding our customers with exciting offers and coupons. This policy outlines the terms and conditions for using promotional discounts, offers, and coupons on our website.
1. General Terms
1.1 Validity
- Offers and coupons are valid only during the promotional period specified.
- Expired offers and coupons cannot be redeemed.
1.2 Applicability
- Offers and coupons are applicable only to eligible products as specified in the promotion.
- They cannot be applied to non-promotional, out-of-stock, or restricted items.
1.3 One-Time Use
- Each coupon is valid for a single use per customer, unless otherwise stated.
2. Types of Offers and Coupons
2.1 Percentage-Based Discounts
- Applies a percentage reduction to the product or order total.
- Cannot exceed the maximum discount value specified in the promotion.
2.2 Flat Discounts
- Provides a fixed amount of discount on eligible purchases.
2.3 Free Shipping Offers
- Available for orders meeting the minimum purchase value specified.
- Excludes expedited or international shipping unless explicitly mentioned.
2.4 Buy One Get One (BOGO)
- Offers a free or discounted product when you purchase another product.
- The lower-priced item is typically the one discounted or free.
2.5 First-Time User Coupons
- Exclusive to customers making their first purchase on our website.
3. Redemption Guidelines
3.1 How to Use Coupons
- Enter the coupon code at checkout in the designated field.
- Ensure the discount is applied before completing the payment.
3.2 Combining Offers
- Only one coupon code can be applied per order unless explicitly stated.
- Coupons cannot be combined with other promotions or discounts.
3.3 Minimum Purchase Requirement
- Some offers may require a minimum order value to be eligible.
- Taxes and shipping fees are excluded from the calculation of the minimum purchase amount.
4. Restrictions
- Coupons cannot be redeemed for cash or credit.
- Misuse of coupons, including fraudulent use, may result in order cancellation or account suspension.
- Offers are subject to availability and may be withdrawn at any time without prior notice.
5. Refunds for Discounted Orders
- If an order with a coupon is canceled or refunded, the coupon value will not be reinstated.
- For partial returns, the refund amount will be adjusted proportionally to account for the discount.
6. Communication
- Offers and coupons may be communicated through email, SMS, or website banners.
- Ensure you are subscribed to our newsletter to receive the latest promotions.
7. Contact Us
For any questions or concerns regarding our Offers & Coupons Policy, please contact us:
GELXCES CREATIVE INDIA
Email: support@gelxces.com
Phone: +91 78 260 270 89
Address: 4/31 D, East Street, Thalampatti, Ravusapatti Post, Thanjavur, TN- 613403.
Thank you for shopping with GELXCES. Enjoy our exciting offers and deals!